Why do I receive a HTTP 500 error for the settings.php file?
An HTTP 500 Internal Server error will occur for the /livehelp/include/settings.php file when the Smarty template framework is unable to create and store the compiled Smarty template files within the...
View ArticleClik here to view.
How can I troubleshoot the Chatstack live chat tab not appearing?
Whether your live chat is offline or online, a chat tab should display in the lower right section of your test page at /livehelp/index.htm (provided that you’re using the v5.x or above server software...
View ArticleWhat software licenses do you offer?
Starter license The starter license allows you to use the live chat software on one domain only. This is our recommended software license if your company only operates one domain for your products and...
View ArticleDo you offer a multiple domain license?
Our multiple domain license is no longer available and has been discontinued on 31 August 2015. We now have available two new licenses, a starter and business license. Q & A – What software...
View ArticleCan I use remote desktop / screen sharing feature with Chatstack?
Remote desktop / screen sharing isn’t an inbuilt feature in Chatstack. However, you could use a third party remote desktop tool then pass the session and PIN codes (commonly used with such apps)...
View ArticleClik here to view.
OpenCart Live Chat HTML Code
From Chatstack v5.1 and above we have new HTML code which is compatible with OpenCart and won’t cause JavaScript conflicts that may have occurred on certain websites with our legacy HTML code. Step 1...
View ArticleClik here to view.
Magento Live Chat HTML Code
From Chatstack v5.1 we officially support adding the live chat HTML code within Magento stores. You can follow the steps below to easily get started using Chatstack. Step 1 – Chatstack Server...
View ArticleClik here to view.
WooCommerce Live Chat Installation
WooCommerce is one of the most popular eCommerce platform on the web for WordPress. Within Chatstack v5.1 and above we officially support adding the live chat HTML code within WooCommerce stores. You...
View ArticleClik here to view.
How can I configure the feedback widget?
Within v5.2 we introduced a feature where you can gather feedback from your website visitors and customers while your live chat is offline. The feedback widget will appear when you’re offline and at...
View ArticleHow can I beta test the iPhone and Android apps?
iPhone App Chatstack beta app builds are made available through TestFlight. Please download the TestFlight app if you are running iOS 8 or above from the iPhone App Store. Within the TestFlight app,...
View Article
![Personal Investments • Re: 401k investments [which to choose?]](http://i.imgur.com/wA51OIw.png)
